Welcome Aboard The Hurricane Lady

Payment

Payment is by credit card or cash. All charters must be paid in full at the time of booking.

Cancellations

Cancellations are a difficult area for the charter boat industry. We always want to accommodate and make every effort to work with our guests.

Even though The Hurricane Lady has an enclosed salon, lounge, and a covered fantail, some weather conditions may be deemed unsafe by the Captain. Because of the changeable nature of Florida's weather that decision can only be made on the day of your trip. If necessary we will reschedule another trip on a mutually agreed date.

A cancellation due to unforeseen events, such as a mechanical failure or any circumstances in which the operation of the trip is determined inadvisable, a full refund will be applied. Cancellations by guest prior to the charter date must be done no later than seven days prior to your trip. You will receive a refund less a 30% cancellation fee.Charters booked within seven days of the charter date are not refundable.

At Ancient City Charters we want nothing more than happy guests. We understand that some circumstances are unavoidable. We make every effort to be flexible and will review cancellations on a case-by-case basis. However, the guest must understand that reservations are held for your party exclusively. There are costs involved for us to be at the dock and prepared for your charter.

Please arrive at the dock ready to depart at least 20 minutes prior to departure time. Arrivals later than 30 minutes after departure time will be considered a no show and no refund will be applied.

Liability Waiver

While being fully insured and protecting all parties involved it is required that you understand that boating is not without certain risks and all passengers must agree to the terms set forth in our waiver of liability. By booking this trip, you agree to all terms of our waiver of liability. Please see our Waiver of Liability. Waiver and Release of Liability